Most certainly a beautiful holiday
The Alpenwelt COVID-19 - Task Force
Due to our location far away from the crowds, our hotel is particularly suitable as a holiday destination.
Dear guests,
we are looking forward to welcome you!
For your safe Alpine World vacation, we kindly ask you to comply with the following government measures and requirements.
We do our most possible to ensure that your well-deserved vacation enjoyment is impaired as little as possible.
Together we experience a mountain love summer and autumn happy & safe!
Nevertheless, the Austrian Federal Government provides us with the following framework conditions in order to be able to open our hotel:
ENTRY REQUIREMENTS
No 3-G proof is required when entering Austria.
CHECK IN
Simple & convenient at the reception.
No corna certificates required
We ask our guests to find out about the currently valid entry regulations in Austria and return travel regulations in their home country before arrival.
Mask-requirement
For reasons of hygiene, we recommend wearing a mask in the buffet area
You can also buy FFP2 masks at our HeartShop
To reduce unnecessary contacts and save valuable vacation time for our guests, we rely on digitalization:
- Online PRE Check-In and Online Check-Out > you will find all the details in your arrival e-mail, which we will send you one week before the start of your vacation. Please use this service.
- completely contactless SELF Check-In Terminal on site
- digital communication channels, such as Messenger, What's APP & Co.
But of course, the personal touch from person to person, the crackeling magic and the special feeling must not be lost. We succeed in this with our Mountain Love Deluxe and our dedicated team :-).
CABLE CARS
The 3G rule and FFP2 mask requirement for using the cable car has been lifted.
For your own safety and out of consideration for other guests, the mountain railways still recommend wearing an FFP2 mask in all closed vehicles and in closed queuing areas!
Our broad & rembling resort offers enough options to withdraw and demarcations in every department.
Our spacious restaurant areas offer plenty of room to create an even more pleasant atmosphere.
The Half Board Plus will take place in the normal setting (partly served, partly buffet) and the buffet area will be served only by trained employees. We kindly ask you to disinfect your hands before stepping up to the buffet. For respect & hygienic reasons we ask you to wear disposable gloves at the buffet area. The disinfectant and disposable gloves are provided by us & are available in front of the buffet area.
Children are not allowed to serve themselves at the buffet area - the parents have to take over please 😊. Thank you.
Bathing & Wellnessworld | much space indoor & outdoor
Our unique bathing & SPA wellnessworld with pools, saunas and steam baths | the Alpenwelt FelsenBAD&SPA is opened regularly and can be used by our guests without any restrictions.
- Places to lie & places to stay
- Pool (rehashed & disinfected)
- Saunas & steam baths
We kindly ask you not to use the loungers in the SPA with bare skin. Please in a bathrobe and with towels.
All massage- & beauty treatments take place.
BärenCamp – Childcare
Summer & autumn: daily Sunday to Friday, 10.00 a.m. - 05.00 p.m.
In July, August (high season time): Tuesday, Wednesday and Thursday additional evening care from 07.00 p.m. - 09.30 p.m.
We focus on as much outdoor programm as possible, weather permitting.
Toys are disinfected serveral times a day.
The KIDS Club also has soaps and disinfectants so that everyone can wash their handy regularly.
Hygiene & Cleanliness have top priority!
This is the only way you can feel completely comfortable. All surfaces & points of contact will be several times disinfected & cleaned. Among other things will be our 150° Steam-Cleaner & of course disinfectant called to action.
Besides we are working with the HYLA-EST, which cleans 2,5m3 air in the minute and it has got an antiviral & antibacterial efficacy. This device moistens the air and minimizes the multiplying of viruses.
You can find more information about hygiene & safety at the MY Alpenwelt Resort HERE.
General information: We cannot make any price adjustments for services that cannot be fully used due to the corona restrictions.
Thank you for your understanding.
The measures are continuously adapted to the official requirements of the Austrian Federal Government. These are always done in the interest of the health & safety of our guests and are in accordance with the offical requirements. Please note that there may be changes at short notice!
Status: 24.03.2022
More interesting topics
